Dear Century Water,
I would just like to take a minute to thank you for the great job that was done at my Frankliville home. Your technician "Bob" is a true professional and did an outstanding job and treated my home like his home, took the time to do the job right and fully explain everything to me.
I also wanted to point out that I was referred to you by my daughter and I will also refer you without hesitation, as if you do the job right the word continued to spread
Dear Century Water,
We are often so quick to complain about things, but we rarely take the time to appreciate the good. So I want to take a minute to say thank you to tell you how truly wonderful your company and your employees are.
In mid October, I had a problem with the water in my house. I called Century water to set up an appointment to have someone come out and service my filter, hoping that that would be all it would take to fix the problem I was having. Little did I know that the water my family and I had been drinking was so bad that it had actually been making us sick.
Bob, the technician that came to my house, not only thoroughly tested my water and my filtration system, but he cancelled other appointments that he had later that day so that he could come back to my house and finish the job so that my family could have clean, safe drinking water. He spent a good portion of his day at my house, replacing my entire filtration system, explaining to me what the problems were, as well as clearly explaining how the new system worked. And after a long day at my house, Bob even stopped by my parents' house on his way home that night to check their water system. He also told me to call if there were any problems, and someone would be immediately out to fix it. When I did have a small issue with something a day or two after he had been to my house, another technician who was in the area stopped by my house to fix it for me. I was so impressed with the entire company. From the receptionist who answered the phone when I first called to set up the appointment to the technicians (all three of them!) who were at my house, I have never dealt with a company that was as nice, as knowledgeable, or as helpful as Century Water. It made me feel good to know that my family's health was in your company's hands. You are to be commended for a job well done.
I know you probably feel that you are just doing your jobs, but I feel as though all the employees I dealt with went above and beyond my expectations. Thank you so much. You are truly wonderful.
Thank you very much for your help in selecting and installing our water conditioner. We are pleased with the results that you predicted.
Ann & Chuck Liber
Dear Century Water Inc.,
I'm a ten year customerand I had my one year water conditioner tank service done. You sent me Bob to do the work. This is a man with heart. I feel he did a great job for your company. He answered questions about my service that I needed to know due to the fact that I am disabled. I wish all servicemen who come to my house were like him.
Wow, thanks for a great job from the first phone call to the finish of the job, great people!
John & Joan Koepper
You have fantastic workers, thanks!
Thank you! Your installer was excellent!
The fine service we received from your technician Matt was appreciated.
As promised, I am writing to let you know that I was very pleased with the service provided by one of your employees, "Bob."
We are the new owners of the property, the previous owner used your company so we
thought we would give you a try. Needless to say, we were very satisfied.
Bob patiently explained the system and answered all our questions professionally and friendly. He was very helpful.
Because of Bob, we will continue to use your company int he future.
we would like to thank Century Water for your great technical and customer service. A special thanks to Matt for his patience and professionalism and to Jill for responding so promptly. Thank you!
James & Danielle Jackson
I called them when I had a new well installed from another company and was VERY UNHAPPY with them . Century was wonderful. I faxed over the water report which was not the greatest, and she set me up when it was convienent with us. My husband was there when the service man came out to go over what we needed. He was very impressed with him and his knowledge and how he was looking out for us, the potential customer. He said he could install whenever we were ready. They were out in 3 days, which was perfect for me. He explained everything to me and stands behind the product 1 thousand percent. They are going to service us and we are now CUSTOMERS FOR LIFE. I also got a thank you card from them all signed. A personable and professional company. I would and will reccomend this company and their product to everyone I know with a well. I love my water now. No more itchy skin. Thanks to Century Water. Best company.
Nancy Saetta in Williamstown, NJ
The best we ever had in our home. Every one from the ladies in the office to the man that came out was so very helpful. They knew just what to do to fix my smelly water. They even took the time to explain the system to me. I will recommend them to all my friends and family. Had more experince then the other companies people that were in my home before. Thanks again.